Pricing Group Leader - Biologics
Position Summary
This is an exciting leadership role with the opportunity to lead both technical and personnel aspects of pricing and quoting operations. As Pricing Group Leader, you will guide the team and oversee the process of pricing test services and generating quotations supporting study based and routine biologic product testing programs. This role ensures accurate and timely pricing, supports departmental objectives, and drives continuous improvement. The leader acts as a technical resource, trainer, and problem-solver, while fostering a collaborative and high-performing team environment.Key ResponsibilitiesLeadership & Team Development                                                                                                                                                                               Foster a positive, professional, and inclusive work environment.Communicate a clear vision and motivate team members to achieve excellence.Coach, train, and develop staff to maximize individual and team performance.Conduct semi-annual performance reviews and participate in succession planning.Address performance issues promptly and constructively.Review and approve time entries for direct reports.Operational ExcellencePlan, monitor, and manage workflow to meet customer service needs and KPIs.Ensure compliance with company policies, quality standards, and regulatory requirements.Maintain data integrity and accurate record-keeping.Support departmental Management Operating System (MOS) and continuous improvement initiatives.Technical ExpertiseAct as a technical resource for pricing processes and troubleshooting.Ensure accurate quoting and pricing; identify and correct discrepancies.Provide input on operational and technical improvements.Translate technical concepts into clear, concise, and persuasive language tailored to client needs.Customer FocusDemonstrate responsiveness and commitment to delivering exceptional service and deliverables.Collaborate with Business Development and technical teams to deliver accurate, compelling, and customer-centric proposals.Understand customer needs and tailor proposal content to address specific objectives and priorities.