IT Application Support Specialist with Czech language

We are looking for an independent IT Application Support Specialist to provide support for server applications and users in a Microsoft Windows Server and Microsoft Azure environment.The role includes managing user accounts and permissions (Active Directory) and supporting ERP systems K2 and SAP by collecting requirements and communicating with external vendors.In addition to technical support, he/she will act as an IT Booster – helping employees make the most of IT tools by.He/she will also participate in IT projects, including the implementation of new systems.Responsibilities:Provide hands-on end-user support for hardware, software, and digital workplace tools.Drive adoption of Microsoft 365 and Teams as core collaboration platforms.Monitor and analyze service desk metrics to identify areas for improvement.Support digital transformation initiatives and promote best practices.Occasional travel within Czechia to company sites.Install and configure software on servers and in Microsoft AzureCollect requirements and coordinate with internal and external ERP support (K2, SAP)Create training materials, video tutorials, and articles for usersConduct user trainings and communicate IT updatesTake part in local and Area Business IT projects and implementationsCollaborate with the Area business IT and EMEA infrastructure Teams to roll out updates, migrations, and technical projectsMaintain site-specific IT documentation including asset inventories and technical diagrams