Accounts Receivable Specialist

The Accounts Receivable Specialist is a full-time, on-site role based at Sofitel New York in New York, NY. This role is responsible for managing the hotel’s accounts receivable processes, including generating and issuing invoices, applying payments, reconciling guest and corporate accounts, and monitoring aging reports. The specialist will follow up on outstanding balances, coordinate timely collections with corporate clients and travel partners, and address billing inquiries with clarity and professionalism. Daily tasks include verifying billing accuracy, handle guest inquiries, chargebacks, and folio requests, preparing adjustments and credit memos, maintaining detailed records in the financial systems, and supporting month-end closing activities. The role partners closely with the Finance, Sales, Front Office, and Events teams to ensure accurate billing, compliance with hotel and Accor policies, and excellent internal and external customer service.This position will pay between $32-$35/hour.