Lot Porter New - W.I. Simonson
The Lot Porter New is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area. Salary: $18 - $22 / hour based on experience Duties and Responsibilities:Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or locationDetermines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written upDrive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectationRetrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their businessInstall disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for serviceDeliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lotMaintains a clean and safe service drive area, free of trash, water, leaves and dirt.Drives vehicles to and from service lane, service stalls, and parking lot as needed.Makes key tags for vehiclesMaintains a professional appearancePerforms other duties as assignedMust follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.