Front Desk Agent

Catch Vibe Voice is seeking a professional and personable Front Desk Agent to join our team in Cincinnati, OH.In this role, you will be one of the first points of contact for clients, visitors, and team members. You will help maintain an organized and welcoming front desk environment while supporting day-to-day administrative and communication needs.This position is ideal for someone who is organized, approachable, dependable, and comfortable working in a professional, people-focused environment.ResponsibilitiesWelcome and assist clients, visitors, and guests in a friendly and professional manner.Answer and direct incoming calls to the appropriate team members or departments.Provide general information and assistance while maintaining excellent customer service.Manage front desk activities and help maintain an organized reception area.Schedule, confirm, and coordinate appointments when required.Receive and distribute correspondence, documents, and internal communications.Assist with basic administrative and clerical tasks.Maintain accurate records and update information as needed.Communicate effectively with different departments to support daily operations.Handle inquiries professionally and help resolve routine concerns.Support the team with additional administrative responsibilities as needed.