Customer Service Rep (01423) - 2400 Brownsboro rd

Join our dynamic team at our Louisville, United States location (2400 Brownsboro rd) as a Customer Service Representative! We're looking for enthusiastic, detail-oriented individuals who are passionate about delivering exceptional customer experiences. In this role, you'll be the friendly face and voice of our organization, handling customer interactions with professionalism and care while working collaboratively with your team to ensure smooth daily operations.Answer incoming phone calls and take customer orders accurately and efficiently while maintaining a positive, helpful demeanorProcess cash and credit card transactions with precision and attention to detailProvide outstanding customer service by actively listening to customer needs, addressing concerns with empathy, and resolving issues promptlyPrepare and execute tasks according to company standards while maintaining quality and consistencyMaintain a clean, organized work environment that reflects our commitment to excellenceCollaborate effectively with team members during peak periods to ensure seamless operations and support colleagues as neededMultitask and prioritize responsibilities effectively in a fast-paced environmentHandle and lift items weighing up to 25 lbs as part of daily dutiesAssist with various operational and cleaning tasks to support team successDemonstrate problem-solving abilities and remain calm under pressure while maintaining a solution-focused approach