Call Center Representative

Strive Global is seeking a personable, motivated, and detail-oriented Call Center Representative to join our team in Indianapolis, IN.In this role, you will serve as a key point of contact for customers, providing professional assistance, answering inquiries, resolving concerns, and ensuring a positive experience with every interaction.This opportunity is ideal for individuals who enjoy communicating with people, solving problems, and working in a supportive, team-focused environment.Key ResponsibilitiesHandle incoming and outgoing customer calls with professionalism, courtesy, and efficiency.Respond to customer inquiries and provide accurate information regarding services and general requests.Address customer concerns and identify effective, timely solutions.Maintain accurate records of customer interactions and follow-up activities.Collaborate with team members to ensure consistent service quality and operational efficiency.Meet individual and team performance objectives while maintaining high customer satisfaction.Follow established company procedures and communication standards.Contribute to a positive, productive, and customer-focused workplace.