Business Management System (BMS) Manager - Europe

We are seeking an experienced Business Management System (BMS) Manager to lead the development, governance, and continuous improvement of our European Business Management System. This is a strategic role focused on driving consistency, compliance, knowledge sharing, and operational excellence across multiple countries. Key Responsibilities:Manage and develop the European BMS, including tools, templates, guidance, training materials, and document control.Ensure key business processes are clearly documented and accessible.Deliver monthly compliance and BMS KPI reporting to regional leadership.Manage ISO certifications, external audits, and certification body relationships.Capture lessons learned from projects, client feedback, audits, and reviews, and translate them into practical guidance.Partner with the Quality Assurance Manager to support reviews, audits, and continual improvement initiatives.Develop training, promote best practice, and support adoption of company processes across Europe.Drive knowledge sharing and rollout of digital and AI-enabled tools.Deputise for the Head of Quality & Assurance when required.