Coordinator, Retail Performance (Temp)
The Coordinator, Retail Performance is the engine of performance reporting and compensation for the Dior Beauty boutique network in North America. You will deliver accurate, timely performance reads and commission cycles, so leadership can steer the business on current data and the Retail Innovation team can focus on driving growth. You will join a small, high-visibility team that owns the D2C boutique channel end to end, from real estate and openings to daily performance and client experience. The role is hands-on, deadline-driven and close to the business: your analysis will reach boutique managers, cross-functional partners and senior leadership every week. ESSENTIAL DUTIES & RESPONSIBILITIES Performance Reporting & Analysis (approx. 40%) Produce the daily US and Canada sales read and flag variances to plan each morning. Build the weekly performance report and commentary by boutique, including sales, traffic, conversion, ATV, IPT and client KPIs. Prepare the month-end performance pack within [5] business days of month close, for retail and cross-functional leadership. Support the monthly top-down reforecast and year-to-go reflow by door. Run productivity analyses: ambassador rankings, sales per square foot, category mix (fragrance, skincare, haute perfumery, services). Track competitive performance in key doors and prepare competition recaps. Deliver performance recaps for openings, pop-ups, events & incentives. Surface opportunities for Retail Innovation, Retail Excellence, CRM, and Events partners. Compensation & Incentives (approx. 30%) Calculate monthly commissions for US and Canada on their respective deadlines, and prepare files for HR and Payroll. Validate transaction data, correct attribution and coding errors, and process manual adjustments and retroactive payouts. Prepare quarterly bonus target proposals overrides for Senior Director approval. Calculate quarterly bonus achievement and prepare achievement statements for boutique managers and operations associates. Track monthly and seasonal incentive programs (commission multipliers, spiffs, product prizes), including budget tracking against the incentive budget. Support shipments of any prizes. Tools, Data & Planning Support (approx. 15%) Maintain and improve reporting templates; automate recurring files where possible. Update and distribute sales targets and sales planning tools to boutique managers, including monthly client targets. Manage PowerBI access for new boutique managers and cross functional partners and support usage through training. Document processes for commissions and reporting Coordination & Team Support (approx. 15%)Prepare performance content for the weekly retail community call and quarterly boutique manager workshops. Build performance packs for executive and HQ store visits. Coordinate workshop and meeting logistics, post materials to Pulse and send follow-ups. Support store openings with reporting set-up, imagery and vendor quote coordination. Reconcile department T&E and expense charges monthly. Boutique teams uniforms coordination in partnership with Education team & Retail Planning Manager