20 Nov
Texas,
Frisco
, 75033
Frisco
USA
Vacancy expired!
Entry Level Cyber Security AnalystAre you interested in Entry Level Careers with HCL America?HCL is hiring Entry Level candidates to help you get an opportunity to launch your professional career with a leading technology company. We believe that if you enjoy self-development and collaboration while seeking to earn while learning and growing, HCL America has great opportunities for you. Roles & Responsibilities:Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end usersRoute problems to internal I.M. support staff.Coordinate and manage relationships with vendors and support staff that provide hardware / Software / network problem resolution.Administer and provide User Access and Exit controls.Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's.Work closely with help desk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork.Work closely with I.M. support staff to obtain technical knowledge and to permanently solve chronic problems.Understanding of native windows/linux log formats and log content and patternsUnderstanding of SIEM and SOAR (Security Automation and Orchestration) conceptsKnowledge of Security incident management life cycleUnderstanding of cybersecurity terms vulnerability, exploit, TTP (Tactic, techniques and procedures), Security incident, Security Breach, Malware, Ransomware, data exfiltration, DOS, Cross site scripting etc.Basic knowledge on Network security/ System Security/ Endpoint Security.Good verbal/written communication skillsClient facing technical analysis report and presentation skillsWork Locations:- Base Locations: Frisco, TX
- Project Locations: Client locations across United States on Short- or Long-term assignment.
Qualifications:Bachelor’s Degree in Cyber Security, or Computer Science/Information Technology with a focus on Cyber Security.
Vacancy expired!
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