Desktop Support Analyst

Description In this role, you will need to excel at explaining intricate technical information to the non-technical user. We're looking for driven individuals who are most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you match these qualities. If you are a motivated candidate with effective problem-solving abilities, we encourage you to apply. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is located in the Greenwood, Mississippi, area.How you will make an impact- Develop records of daily data communication transactions, issues and remedial actions taken or installation activities- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Arrange hardware repairs with the appropriate vendors- Be in contact regularly and effectively with ticket submitters- Support, examine, and repair computer systems, hardware, printers, and computer peripherals- Provide computer desktop support in accordance with established policies and procedures- Settle computer problems, and offer suggestions on appropriate action/solutions Requirements - Desktop support or related experience- Ability to write reports, business correspondence, user instructions, and procedure manuals- Active Directory experience desired- Proficiency in Microsoft Windows 10- Microsoft Office experience Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.Download our mobile app to take your job search on the go!Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.