Technical Customer Service Representative

DescriptionRobert Half OfficeTeam is actively searching for ambitious customer service representatives to work for one of Vancouver's fastest-growing companies. The ideal candidate will have extensive customer service experience - both over the phone and in-person. You will need to be organized, efficient, and tech savvy. The role requires exceptional communication skills and the ability to listen and empathize with each and every customer. It requires a candidate who can routinely de escalate conflict, solve problems, and build relationships. If you are friendly, driven, and eager to get to work, then apply now!Essential Responsibilities:Provide customer service over the phone, through email, and through chatEnter customer orders into a CRM or ERP databaseAbility to seamlessly navigate multiple computer monitors and software programsCoordinate with sales, production, and other departments to estimate delivery, track orders, and verify informationProcess returns and discuss warranty informationUpdate and maintain client information within the databaseRequirementsRequirements:2+ years of customer service experience1+ years of CRM or ERP experienceFast and accurate data entry skillsMicrosoft Word and Excel proficiencyStrong organizational and time management skillsStrong multi-tasking abilityReliable internet is a must!OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).Salary: $16.00 - $16.00 / HourlyLocation: Vancouver, WADate Posted: December 16, 2020Employment Type: TemporaryJob Reference: 03600-9502792276Staffing Area: Office u0026 Administrative