19 Jan
Billing Analyst
Vacancy expired!
- Verify accuracy of billing data, review and analyze individual accounts making independent decisions regarding billing activities
- Serve as the primary contact for large account billing management internally and externally through proactive communication with Sales and Customers, and reviewing all large account billings
- Identify billing discrepancies and determine root cause of the issue
- Recognize problem accounts and independently take the necessary steps to resolve issues and revise errors
- Create manual invoices at a detailed customer level ensuring data integrity
- Review, analyze and resolve unbilled cycles
- Communicate and maintain relationships with utilities to troubleshoot issues and verify data
- Work with IT to improve system-driven automation
- Responsible for accurately updating and generating reports, analyze and draw appropriate conclusions
- Comprehend and interpret EDI
- Ensure SOX Compliance and participate in monthly close process
- Work closely with the Pricing team to fully understand pricing components, ensure billing processes are aligned and stay abreast of any market driven or Utility changes that affect billing determinants.
- Ensure high degree of customer service for both internal and external customers.
- Ensure processes and training materials are documented and regularly maintained.
- Bachelor's Degree or equivalent required. Accounting, Finance or Business Management preferred.
- Minimum 3 years billing, finance or relevant business experience.
- Advanced Excel and/or Microsoft Access skills to support data analysis.
- Technical understanding of information systems.
- Ability to read and interpret general business and technical documents as well as deliver concise communication to the sales team, customers and other Energy employees.
- Ability to interact with all levels of the organization.
- Solid analytical and problem-solving skills
- Energy background / Energy billing experience ideal.
- Ability to prioritize, plan proactively, manage conflicting priorities and multi-task effectively.
- Superior attention to detail and conscientious attitude relating to quality of work.
- Ability to work independently (with little instruction/supervision).
- Effective problem-solving skills: ability to identify alternatives and develop unique solutions.
- Takes initiative; proactive approach; asks questions to ensure understanding/clarity.
- Comfortable with change, uncertainty and in-development conditions.
- Resilient under stress and dealing with multiple demands.
- Excellent communication skills – written, spoken, listening with ability to explain and interpret issues clearly.
- Pay: $25.00 - $26.50 per hour
Vacancy expired!