English - Portuguese Bilingual Credit & Collections Analyst 2-Fin

Job DescriptionAs a Credit & Collection Analyst supporting our Latin America Division, of preference Brazil, you will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Works with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Excellent written, verbal, interpersonal, and analytical communication skills. Strong attention to detail. Ability to handle sensitive matters. Typically, graduate or equivalent with 2 years of experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.Preferred Experience and Background

BA in business administration or any related field.

Strong Excel skills are essential

2 - 3 years of experience in finance activities (Invoicing, credit memo, collections or cash applications preferred)

Excellent communication skills and customer service

Native/Advanced level of Portuguese language skill (oral / written)

Spanish speaking would be a plus

Capacity to work under pressure

Excellent follow-up process

Analytical /issue resolution skills

Customer oriented

ResponsibilitiesThe following are in more details the tasks:

Ensure invoices are timely, accurate, and complete in accordance with the customer's guidelines and expectations.

Prepare weekly reports called Incomplete, Orders on Hold - Cut Off, Reconciliation, AR Transaction Hold.

Provide information to the team of web invoicing portal

Address and follow-up questions and requests to other LOB in timely manner.

Support periodic audits request and clean ups of old invoices.

Assist in analyzing and reconciling customer accounts for the assigned country.

Work in Root Cause Analysis for cases that had suffered delays in the normal flow of the operation.

Identify, resolve, and mitigate risk in a timely manner so that we could get collectable Invoices.

Reach defined global SLA and KPI.

Work with established critical issue processes and agreed metrics.

Learn customized operational tools as Fusion, Open Bravo, APEX.

Attend internal meetings with management, and other line of business on time.

Does this sound like you? Apply today!Oracle offers excellent benefits!Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the United States onlyHiring Range: from $24.04 to $48.08 per hour; from $50,000 to $100,000 per annum. May be eligible for equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

About UsAn Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.Oracle is an Equal Employment Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer