Account Manager I
JOB RESPONSIBILITIES
Manages a book of Property and Casualty insurance business.
Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
Provides a high level of support to our Sales staff in obtaining, maintaining, and expanding business
May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures
Acts as liaison between clients and insurance carriers to resolve service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues.
Responsible for overall retention of accounts in assigned book of business
Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate
Produce binders, certificates, endorsements, and other related items while verifying their accuracy
Maintain controls on renewals and binders to ensure timely preparation and processing
Prepare summaries of insurance, schedules, and proposals as needed for account review
Remarket renewals, contact clients, create renewal proposals, and handle other renewal activities in coordination with the producer
Assist Producers in the premium collection process and handle accounting issues
Refers current and prospective clients to other departments for solicitation of those lines of business
Assist clients with claims when necessary
Adhere to all Agency systems, procedures, and state regulations
QUALIFICATIONS
Two (2) years in insurance company or agency preferred with at least one of those years in commercial lines
High School diploma or equivalent; AA and/or college degree desirable
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
Excellent written and oral communication skills
Property and Casualty Insurance License
Broad knowledge of insurance products and usages and ability to work independently
Ability to work in a positive team environment
Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: DiplomaHUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .EEOAA Policy (https://hubinternational.jobs/eeo/)E-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.