Front Desk Associate

Who We Are:

Voda Spa is a premiere day spa resort featuring full-access to a 15,000 square ft. facility including: Massages, Facials, Scrubs, Wraps, Dry/Wet Saunas, Turkish Steam Room, Leisure Pool, Jacuzzi, Private VIP Spa, Restaurant, Fully Licensed Bar, Bistro Cafe, Memberships and Private Events.

We are an upscale social club catering to high-end clientele offering Russian influenced cuisine and cocktails. We are in heading into our 17th year of business and looking for a talented Front Desk Agent to join our team!

Job Description:

- Greeting clients with a smile

- Answering phones

- Booking appointments

- Maintaining knowledge of/up-selling spa services & products

- Enforcing spa policies

- Coordinating therapist schedules

- Accurate use of POS system (cash handling, etc.)

- Opening & closing duties

- Ensuring guest satisfaction with attentive customer service

Requirements:

- Be high-energy with a positive/can-do attitude.

- Detail oriented.

- Well groomed/presented.

- Prior Spa/Hospitality/Customer Service experience preferred.

- Must possess an exceptional and sincere passion for customer service.

- Must be able to work various shifts including weekends, evenings and holidays.

- Must have a flexible schedule

- Multitasking is a must

- Have reliable transportation

Job Type: Full-time

Schedule:

8 hour shift

Day shift

Holidays

Night shift

Overtime

Weekend availability