Front Desk Associate

In preparation for our busiest time of year we are looking to hire additional staff. If you are customer service driven and enjoy the wellness experience this is this the right job for you.

Who We Are:

Voda Spa is a premiere day spa resort featuring full-access to a 15,000 square ft. facility including: Massages, Facials, Scrubs, Wraps, Dry/Wet Saunas, Turkish Steam Room, Leisure Pool, Jacuzzi, Private VIP Spa, Restaurant, Fully Licensed Bar, Bistro Cafe, Memberships and Private Events.

We are an upscale social club catering to high-end clientele offering Russian influenced cuisine and cocktails. We are in heading into our 17th year of business and looking for a talented Front Desk Agent to join our team!

Job Description:

- Greeting clients with a smile

- Answering phones

- Booking appointments

- Maintaining knowledge of/up-selling spa services & products

- Enforcing spa policies

- Coordinating therapist schedules

- Accurate use of POS system (cash handling, etc.)

- Opening & closing duties

- Ensuring guest satisfaction with attentive customer service

Requirements:

- Be high-energy with a positive/can-do attitude.

- Detail oriented.

- Well groomed/presented.

- Prior Spa/Hospitality/Customer Service experience preferred.

- Must possess an exceptional and sincere passion for customer service.

- Must be able to work various shifts including weekends, evenings and holidays.

- Must have a flexible schedule

- Multitasking is a must

- Have reliable transportation

Job Type: Full-time

Schedule:

8 hour shift

Day shift

Holidays

Night shift

Overtime

Weekend availability