Operations/Non-IT Project/Program Manager 3

Description We are offering a short-term contract employment opportunity for a Project Manager in New York, New York. You will be a part of a team that thrives on ensuring fair and respectful treatment of team members consistent with our core values and objectives. This role will directly handle investigation documentation and resolution of employee grievances, supports performance management, develops training, and provides expert consultation.Responsibilities: Serve as an expert consultant, managing sensitive HR escalations while ensuring compliance with applicable laws, regulations, and company policies. Demonstrate a strong ability to listen and connect with all levels of team members to ensure they feel safe, heard, and respected. Conduct thorough, professional, and efficient investigations to obtain critical facts for proper decision-making. Independently manage and prioritize an investigation caseload balancing proper documentation, thorough interviews, stakeholder communication, report writing, coaching, and timely resolution. Utilize case-management systems and other company tools and resources to document findings, evidence, and investigation reports in a fact-based, concise, and prompt manner. Capably manage high-stress sensitive situations, ensure that all matters are handled in an objective and consistent manner. Synthesize and analyze data trends and opportunities from various internal systems to facilitate proactive risk mitigation and early issue resolution. Keep up to date on changes in employment laws and regulations and provide guidance to management and employees on compliance-related matters. Partner effectively and collaboratively with business leaders and People business partners across the organization to implement systemic solutions and sustain positive employee relations. Develop and deliver training programs for team members and people leaders on topics such as diversity and inclusion, conflict resolution, communication skills, and workplace conduct. Requirements Proven experience in a Project Management role is essential Strong communication and collaboration skills are required Proficiency in documentation and report writing is needed Experience in training and development of team members is beneficial Solid understanding of operations and planning within a business context Knowledge of policy development, including company policy and best practices Strong skills in analytics and data analysis Familiarity with compliance functions and ensuring compliance in all business practices Ability to deliver effective presentations to stakeholders Experience in claim administration and regulation is advantageous Knowledge of various business practices and frameworks Excellent decision-making abilities Experience in employee relations management Strong conductivity skills for effective team collaboration. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .