Hiring Office/Billing Assistant $20-25/hour DOE

Roca Lock and Key, Inc. seeks to fill the role of Office/Billing Assistant with customer service experience and competency with computers.

We are looking for someone who works well as a team player, has a problem- solving mentality and willingness to step into other roles as needed.

Primary Duties:

Welcome will-call customer, take service requests and contact the appropriate department to fulfill order

Regularly use phone and/or email to communicate with customers regarding job requests, updates, and open account balances

Create invoices for customers with help of technician, receive and record payments on a daily/weekly basis

Assist billing specialist with invoices/collections

Update customer information in QuickBooks and Service Fusion as needed

Run errands as needed for manager including picking up materials, organizing office files, purchasing office supplies (Valid CA Driver License required)

Prioritize workload according to urgency and importance

Assist with other tasks as requested by manager Requirements:

Work Monday-Friday 8am - 5pm (1 hr lunch) – This is a full-time position that will require OT as needed

Bilingual in Spanish/English

Proficient in spreadsheets, word processing, computer systems and computers

Detail oriented, organized, and able to multitask

Able to sit at computer for long periods of time

Previous experience in administrative support, accounting, or bookkeeping (preferred)

Must be open to learning locksmith terminology/hardware to have a basic understanding of technical field. We are open to training this person as an in-house locksmith if they are interested.

Full training for this role is expected to last approximately 1 year.