OnSite Supervisor - Recruiting & Customer Service

On-Site Supervisor

Job description:

We are in immediate need for an on-site supervisor for a client site in Redlands, CA. We are looking for a detail-oriented, strong customer service with a good attitude to work in a fast paced environment. This is a full-time position 40 hours a week with the flexibility to work overtime.

Duties:

The on-site supervisor will be the first point of contact for our client. Ensure customer satisfaction, promptly answer all requests and inquiries. Assist clients to resolve personnel issues and disciplinary actions. Maintain track of all of our employees assigned, turnover ratio and terminations. Manage daily onsite operations, head counts, check in new associates, set them up on the time clock and provide first day orientation. Manage all employees’ punches and questions related to their time card and payroll. Assist the branch with the onboarding process, Recruits, interviews, and filling vacant positions. Complete any additional duties/projects as assigned. Conduct weekly data and operation update meetings with the client executive team. Work first hand with Client HR on investigations and employee engagements. Translate employee statements when needed.

Primary duties for the On-Site supervisor will include:

Nurturing, building, and maintaining strong relationships with our client partner; anticipating staffing requirements and expectations and developing value-added services to support changing client needs

On-boarding of hourly production employees

Managing all aspects of field employee employment at the site

Developing creative, proactive solutions to staffing and performance challenges

Fostering an environment of teamwork and cooperation and a culture of workplace safety

Personifying our organization at the client work site; demonstrating the company's and the area's core values, operating principles, and service differentiators

Reporting documentation, Payroll and communication with client partner and management.

Requirements for this Admin/ Recruiter role include:

At least 1 years of related staffing and management experience

Bilingual in Spanish preferred

Detailed oriented

Dedicated

Team player

Exceptional customer service skills

Strong relationship-building and interpersonal communication skills

Strong knowledge of and comfort level in OFFICE environments

Strong computer skills with proficiency in Microsoft Office/Outlook and the ability to learn new systems

Proven leadership skills

High levels of motivation and self-direction

Ability to work after hours and on weekends when required

Ability to walk the facility floor frequently throughout a shift

What do we offer?

JobsRUs.com offers a competitive benefits package, which includes: comprehensive Health coverage including Medical/Dental/Vision and prescription drug benefits, 401(k), paid time off and holidays and short term disability.

JobsRUs.com is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Type: Full-time

Salary: $20-$23 per hour

Benefits:

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer Service: 2 years (Preferred)

Staffing: 1 year (Preferred)

Language:

Spanish (Bilingual) (Preferred)

License/Certification:

CA Drivers License (Required)

Work Location: In person