Installation Technician

IF INTERESTED IN THIS POSITION PLEASE SUBMIT A RESUME WITH TELEPHONE NUMBER AND EMAIL

We are looking for an individual who enjoys working with customers and is looking to make a difference with what they do. Our company provides products that allow individuals to remain in their homes as they age and deal with mobility issues. We provide products for private individuals, the Veterans Administration, rehabilitation groups, and commercial applications like churches, schools, and other commercial buildings.

We are specifically looking for someone who can maintain a professional demeanor with customers, listen to their mobility and accessibility needs and provide high quality installation of the product solutions.

This role will travel and service projects throughout metro Atlanta during the week performing installations of company products, such as modular aluminum handicap ramps, grab bars, vehicle lifts and any additional accessibility and mobility equipment offered to customers and businesses. A company vehicle and tools provided.

Apply recommended company products to residential or business structures according to work order specifications,

Exhibit a sense of urgency to respond quickly to request from all customers

Promote products and services that the company offers

Provide all customers with accurate product information and documentation

Demonstrate high standards with customer interactions. Addressing all customer satisfaction issues promptly

Adhere to all Company policies, procedures, and protocols

Troubleshoot and resolve service and installation problems

Safely and courteously drives company vehicle to customers’ house or business

Maintains vehicle and equipment in clean and proper operating condition

Completes required production forms at end of daily work order assignments

Maintains machinery by performing routine preventative and scheduled maintenance on equipment and troubleshooting problems and malfunctions as needed

Safe keeping and proper use and care of all customer information and company property issued during employment, including tools, toolboxes, electronic devices, credit cards and any other productivity tools

Maintain and report on warehouse product inventories weekly to management

Plans and executes schedule to meet or exceed daily scheduled appointments timelines

Report to Branch Manager daily activities, issues, and product needs

Knowledge, Skills, and Abilities

Basic mechanical and technical knowledge and power tool proficiency

Ability to use technology; tablet, smart phone, GPS, internet, company software for estimates, etc.

Experience troubleshooting and resolving installation and service problems

Ability to use simple math in all units of measure

Physical strength, stamina, and dexterity to lift and move up to 100 lbs. and stoop, bend, and stand throughout the course of a workday in varying weather conditions at various construction sites with varying terrain

Proven experience promoting products with customers one-to-one

Ability to pass background check and have a clean motor vehicle report