Front Desk Concierge

Job Overview:AsaPart-TimeFront Desk Associate,you’llbe responsible forprovidingexceptional customer service. Meets and greets residents; checks guests and serviceproviders in/out. Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work. Walks the building premises as directedfor monitoring purposes.Your Responsibilities:

Providesexceptional customer service.

Meets and greets residents; checks guests and serviceproviders in/out.

Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.

Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work.

Walks the building premises as directedfor monitoring purposes

Monitors and controls access to the building

Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary

Provides general concierge services as well as administrative clerical work when needed

Helpsmaintaina safe and secure environment throughout the building/property(s)

Walks the building premises as directed for monitoring purposes

Have the ability tounderstand and complete all required forms

May be assigned other duties by supervisor

Skills & Qualifications:

Ability to manage multiple priorities

Demonstrates excellent customer service,communicationand time management skills.

Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel.

Command of information system hardware/software is preferred

Good written and verbal communication skills

Strong customer service and interpersonal skillsrequired

Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.

Computer and peripherals, standard and customized softwareapplicationsand tools, and usualoffice equipment.

Ability toquickly and easily navigatethe property/buildingasrequiredto meet the jobfunctions

Ability to lift 30 – 50lbs

Requires standing, sitting position forlong periodsof time, walking and occasionalclimbing when necessary

Handle, finger, grasp and lift objects and packages; must be able to reach with handsand arms

The employeeis required towork at a personal computer for extended periods of timeas well as talking on the phone for extended periods of time

Must have the ability to detect auditory and/or visual emergency alarms

Occasional overtime may berequired

Must have the ability to work extended/flexible hours, weekends, and attend Boardmeetings.

Compensation :$18.00- $21.00per hourDisclaimer Statement :The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.