Staffing Office Scheduling Assistant

Staffing Office Scheduling Assistant

Department: Staffing Office1020

Entity: Champaign-Urbana Service Area

Job Category: Clerical/Admin

Employment Type: Full - Time

Job ID: 45556

Experience Required: 1 - 3 Years

Education Required: Not Indicated

Shift: Variable

Location: Urbana, IL

Usual Schedule: Rotating

On Call Requirements: No

Work Location: Carle Foundation Hospital

Weekend Requirements: Yes

Holiday Requirements: Yes

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Position Summary:

The Staffing Office is responsible for assisting with the staffing and scheduling coordination for the inpatient operations. The Scheduling Assistant will have working knowledge of the scheduling system, and the ability to make updates and corrections to the schedule in real time. The Staffing Office plays an important role in ensuring that inpatient units are scheduled and staffed efficiently and effectively for each shift, and assists with filling open shifts when needed

Qualifications:

EDUCATIONAL REQUIREMENTS None Required CERTIFICATION & LICENSURE REQUIREMENTS None Specified EXPERIENCE REQUIREMENTS One (1) year General - Office Experience and/or Two (2) years Customer Service. Strong customer service skills required. Proficiency in Microsoft WORD and EXCEL. Prior clerical and scheduling experience preferred. SKILLS AND KNOWLEDGE Excellent customer service skills. Excellent computer skills. Excellent phone skills. Good written and oral communication skills. Ability to work independently or in a group. Ability to problem solve. Ability to follow established procedures and policies. Accuracy and excellent attention to detail is critical.

Essential Functions:

Provides Kronos scheduler end-user assistance

Facilitates Carle Health employee redeployment efforts

Coordinates inpatient daily staffing through forecasting, daily review and reporting, tracking and entering schedule updates, and extra shift initiatives

Provides support for timekeeper functions

Creates and maintains Hospital inpatient and clinical support services staff schedules according to departmental and housewide standards, to facilitate productivity, stewardship, and efficiency

Reviews future departmental schedules to manage schedule change requests in such a way that preserves the balanced schedule

Coordinates the effort to fill open shifts based on forecasted need

Provides accurate data entry, information retrieval, and reporting

Assists in serving as a resource to staff, unit leaders, and house officers on policies, procedures, and office activites, as well as on the scheduling system.

Answers telephone, and takes and delivers messages according to department communication standards.

Provides administrative, secretarial, and clerical support for department.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.