Front Desk Agent

Best Western ( Salinas) is in search of a Front Desk Agent who provides assistance, direction, and booking accommodations for guests by welcoming, and directing them appropriately. This position interacts with guests and potential guests in person, over the phone, Reservation system, and through email.

Responsibilities include (but are not limited to) checking guests in and out, room reservations as well as concierge assistance with dinner reservations and providing area information.

Qualifications and Requirements:

Prior hospitality front desk required

Fluent in English (verbal and written communication)

Ability to multi-task

Friendly, welcoming persona

Punctual and reliable

Flexibility with schedule

Professional attitude and excellent attention to customer service

To be a team player as well as work solo.

Desirable skills:

Bi-lingual ( Spanish )

Strong written and verbal communication with emphasis on professional

Experience with using Microsoft Office Products

Knowledge of property management software

Knowledge of the local area

Ability to provide excellent customer service

" To maintain a professional image and reflect the standard of our organisation, it's important that your attire in appropriate for the applied position. please ensure that your clothing aligns with our dress code, which reflects on professionalism and respectability, also helps in fostering positive and productibe work environment."

Apply in person

175 Kern Street

Salinas, CA 93905