Busy High End Italian Restaurant Seeking General Manager (Maiella)

Maiella is seeking an experienced Restaurant General Manager.

As General Manager of Maiella, you will play a pivotal role in our restaurant. You will guide a team of service staff, ensuring that every guest enjoys a flawless dining experience that meets our high standards. Your leadership and attention to detail will help create memorable experiences for our members and guests. If you are passionate about hospitality, have a keen eye for detail, and thrive in a sophisticated environment, we invite you to apply for this exciting opportunity.

WHAT YOU'LL DO

Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and or assistant managers to ensure that established cultural and core standards are met.

The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for lunch or dinner.

The ability to work closely with the Executive Chef and attend regular operational meetings to ensure effective coordination and cooperation between departments.

Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Experience in P&L’s. Know how to make money.

Observe the physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

Hands on approach to all sales & marketing efforts for the restaurant.

ESSENTIAL JOB FUNCTIONS

Maintain complete knowledge of and comply with all policies/service procedures/standards.

Arrive to work on time, as scheduled, with all necessary equipment, supplies and properly attired (or Uniformed) to begin work according to company standards

Anticipate guests’ needs, respond promptly and acknowledge all guests.

Maintain positive guest relations at all times.

Monitor and maintain cleanliness, sanitation and organization o f the restaurant

Perform job functions with attention to detail, speed, and accuracy

Be a clear thinker, remaining calm and resolving problems using good judgments

Prepare checks and all closing paperwork in an organized manner

Adhere to payment, cash handling and credit policies/procedures.

Lead Daily Pre-Shift meeting

Maintain complete knowledge of:

table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the Restaurant.

all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.

the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.

all menu items, prices, preparation method/time, major ingredients and quality standards, taste, appearance, texture, serving temperature, garnish and method of presentation.

QUALIFICATIONS

Essential:

English speaking

Provide legible communication and directions.

Professional appearance and attitude

Knowledge of food service

3 years experience as a high end Italian fine dining Restaurant General Manager