Data Entry / Client Support Specialist
Vacancy expired!
Merchant Services Provider - We are looking for an individual who wants to grow with our company long-term. Someone who is optimistic, personable, and outgoing.
Job Description:
-Answering phones
-Filing
-Enters information into databases and/or software programs by inputting alphabetic and numeric information on a keyboard or optical scanner, and uploading data from outside sources.
-Reads source documents, such as merchant agreements, order forms, and change request forms, and enters data in specific data fields using keyboards or scanners.
-Compiles, sorts, and verifies the accuracy of demographic, financial, and/or customer data before it is entered.
-Compares data with source documents and utilizes documentation verification formats to detect and correct recording and data entry errors and reports them to supervisors as needed.
-Maintains operational records and logs of activities and work completed.
-Adheres to organizational processes to maintain data accuracy, integrity, and confidentiality.
-Establishes entry priorities by following organizational processes or conferring with team leadership.
-Verifies customer and account data by reviewing, correcting, deleting, recovering, or reentering data.
-Purges files to eliminate duplication of data.
-Secures information by completing database backups.
-Maintains customer confidence and protects operations by keeping information confidential.
-Looks for ways to improve data collection processes, including the design of forms and templates, for data entry.
-Operates office equipment as needed to assist in data entry operations.
-Contributes to the team effort by accomplishing related results as needed.
Requirements:
High school diploma or equivalent required
Previous data entry or clerical experience or experience working in an office setting required
Basic computer skills in IOS and Windows
Experience working with data-entry software or cloud storage
Works well in a team environment
Is a self-starter, does not need to be micromanaged
Vacancy expired!