Office Assistant for Small Equine Product Company

Biiji Equine is a growing company dedicated to providing high-quality grooming products for equine enthusiasts. We pride ourselves on our commitment to excellence in our products and services. We are looking for an organized and proactive, part-time Office Assistant to support our Managing Director in daily operations, helping to drive the company's success.

Job Summary:

Your responsibilities will include managing administrative tasks, event planning support, VIP campaign outreach support, supporting e-commerce operations, and assisting with the operations of our office.

Administrative Support:

Assist the Director with scheduling meetings, managing calendars, and organizing documents.

Help maintain a tidy and organized office environment.

E-commerce Assistance:

Support the management of the company’s online store on platforms such as Shopify and Amazon.

Assist in uploading and updating product listings, descriptions and images.

Inventory Management:

Track inventory levels and manage stock organization to ensure product availability.

Assist in forecasting product demand and coordinating reordering processes.

Order Fulfillment Processes:

Oversee order processing from receipt to fulfillment, ensuring timely and accurate shipment of products.

Prepare shipping labels and track orders to maintain seamless logistics.

Customer Engagement and Support:

Respond to customer inquiries related to orders, providing exceptional service and support. Manage return requests and customer feedback to enhance satisfaction.

General Office Duties:

Perform basic clerical tasks, including filing, scanning documents, and managing office supplies.

Assist in various projects as directed by the CEO.

Qualifications:

Organized: Ability to maintain order in tasks, schedules, and documentation, ensuring that everything is running smoothly.

Detail-oriented: Attentive to the finer points of tasks, ensuring accuracy and completeness in all work

Communicative: Strong verbal and written communication skills to effectively interact with clients, vendors, and team.

Tech-savvy: Comfortable using various software and technology tools that can streamline business processes and improve

efficiency.

Time management: Excellent at managing time and prioritizing tasks to meet deadlines complete projects.

Creative: Brings innovative ideas to the table for marketing, problem-solving, and product/service development.

Dependable: Consistently reliable, ensuring that tasks are completed on time and commitments are honored.

Familiar with e-commerce: knowledgable about various online sales platforms, Shopify, Amazon, and 3rd party market

places.

Proficient in Microsoft Office Suite and e-commerce analytics tools.

Passion for animals, particularly equines, is a plus.

Schedule:

Part-time hours; flexibility in scheduling is available (e.g., 15-20 hours per week).

Why Join Us?

Opportunity to be part of a dedicated team in the equine industry.

Gain valuable experience and insights into small business operations.

Flexible working hours to accommodate your schedule.

If you are organized, enthusiastic, and eager to support our small team, we encourage you to apply!

Biiji Equine is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive

environment.