Bilingual Customer ServiceSupply Chain Industry

Our Fort Lauderdale office is offering a full time permanent opportunity to a bilingual customer service professional who will receive training to become a subject matter expert in the transportation industry and support daily shipment activities. You will be the go to support for one of our successful sales representatives and help move thousands of freight loads from coast to coast every day.

Schedule: Mon - Fri 8am - 5pm (EST)

Compensation: $17.50/hour (Full time 40 hours - direct deposit - biweekly pay)

What you'll be doing:

Document and manage all tasks in our internal systems

Schedule appointments and help coordinate shipments from pickup to delivery

Help resolve shipping issues with a high level of professionalism

Provide excellent customer service to internal and external stakeholders

Support with billing and payment processing as needed

What you need:

1+ year customer service experience preferred

Fluent in English and Spanish

Strong verbal communication skills – face to face and over the phone

Ability to take ownership of responsibilities and see tasks through completion

TQL offers:

In office - energetic environment

Benefits

Advancement opportunities with structured career paths

Up to $5,000/year in tuition reimbursement

Employee referral bonus opportunities

Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022

Reach out to me via email or phone/text - I will walk you through application and interview process.