Holistic Clinic Assistant & Reception

Nourishing Life Health Center is a clinic for natural medicine located at the border of Stone Ridge and Kingston, NY.

Providers include founding Clinic Director Hillary Thing, LAc. and two Associate Herbalists who provide comprehensive holistic health services for patients both in-person and via tele-medicine. To learn more about our clinic services, visit www.noulifehealth.com.

Uprooting Lyme is our educational website (www.uprootinglyme.com) that is a leading voice in the field of holistic Lyme disease treatment. This is where we publish blog articles, provide limited educational programming, and receive queries from people seeking our help from near and far.

Our collective mission is to empower people to create vibrant health and disease resistance for themselves, their families and our planet.

As a result of the work that we do, people learn the fundamental strategies and practices that are required to restore health to a toxin and infection burdened body. By using a unique approach to health generation, patients master their ability to create a clean, aligned, and vital body and life.

Job Description:

We are looking for a friendly, professional person who loves interacting with the public, has outstanding communication skills, and naturally excels at customer service.

You are kind, enthusiastic, warm, and find it easy to connect with people. Our greatest measure of success is client retention, and you understand that nurturing the relationships we have with our clients is paramount.

Succeeding at the role involves:

· Polished verbal and written communication skills as you are a first point of contact for clients.

· Love for administrative organization and attention to detail.

· Commitment to following systems for tracking communications and ensuring follow-through.

· Flexibility and team spirit – you know how to work well with others on our small team and are happy to pitch in in whatever way is needed from moment to moment.

· Comfort and experience with computers, google docs, and various computer applications is a must (e.g Quickbooks, Unified Practice, Monday – prior experience is a plus; capacity to learn and problem-solve is essential).

Daily responsibilities involve:

Greeting patients and escorting them to their treatment room

Working closely with the Clinic Manager to support practitioner and patients throughout the clinic shift (including removing acupuncture needles)

Answering phone & fielding client queries and requests

Accepting payment via Quickbooks

Scheduling patients via Unified Practice

Responding via email to customers and team

Patient support, relaying of messages via Monday, and sending treatment plans

Accurate maintenance of spreadsheets for tracking communications, queries, and other vital information

Fielding walk-ins

Various office tasks, e.g. scanning, filing, organizing retail products, etc.

Light cleaning duties

Note: There is the possibility for expanded hours and roles if interested in also learning herbal pharmacy production. Please let us know if you are interested.

Start Date: ASAP

Schedule & Hours: Approximately 13 total to start

Tuesdays 10:30 - 2:30/3

Wednesdays 12:30 - 5:30

Thursdays 11:00 - 3:00

Please note: End times are approximate; slight flexibility with shift end-time is helpful depending on the days’ schedule. Minimum of 10-15 hours / week with possibility of future expansion.

If this opportunity calls to you, send a resume and cover letter or short video (preferred) with a description of how your work / life experience meets the requirements described above, and why you would be excited to take this position.