Customer Service Advisor Bi-lingual

compensation: Paid Training $16-25 per hour with experience negotiable

employment type: Full-time and Part-time available

Possible internship /auto students apply

Our hours: M-F 7am to 5pm, Saturday 7-3. Position: flexible days/times

Female owned automotive repair shop has an immediate full-time opening for a front counter service advisor. The position primarily performs the following duties: interact with retail phone and lobby customers, answer phone calls, order parts and materials, prepare invoices, record invoices into our accounting system, record and maintain vehicle and labor information into our computer system.

To be considered for the position, you MUST be computer literate, able to operate a smart device (tablet or phone), able to interact with customers in a professional and courteous manner, able to speak fluent English (bi-lingual a plus/ Korean/ Chinese), have a professional appearance, able to follow directions and able to multi-task "with a smile". The ideal candidate will have past career experience working as a Customer Service representative for an auto shop or larger dealership/ auto repair/body shop. The perfect candidate will have experience using ShopKey or similar shop management system.

compensation: Based on skills

employment type: full-time

Part-time/ Full-time position for service writer at an independent repair shop available.

Highly organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and to instill trust, the PPA (service advisor) is a natural communicator with good attention to detail, a sense of urgency, a multi-tasker with the ability to work independently, impeccable integrity, and a professional demeanor.

REQUIREMENTS/ DUTIES

√ Answering Phones

√ Answering Emails

√ Customer Service

√ Inputing Client Data.

√ Making Bills

√ Invoice

√ Write estimates with our software program (will train you)

√ Assist New and previous customers with their service needs

√ Follow up with customers/cars

√ Bilingual (Clear Voice) MUST

If you believe you will be a perfect fit then we want to talk to you.

Please Send in your resume

immediate hire; great working conditions; salary; benefits; send resume or call