Parking Facility Customer Service Representative

Parking NW is hiring full-time and part-time Customer Service Representatives (CSR) to perform a variety of tasks to ensure smooth operation at our commercial parking locations while delivering service in a courteous and attentive manner to the guests.

Customer Service Representative greets customers when entering and exiting, assists customers with entry/exit transactions, maintains parking equipment in operating condition with receipt paper and tickets, and reports any issues or nuances to the Operation Manager.

Principal Duties

- Greet arriving and departing guests in a friendly and courteous manner.

- Monitor entrance and exit transactions and the number of available spaces.

- Control traffic at entrance and exit as needed.

- Cleaning duties may include litter patrols, dusting, and cleaning the parking equipment.

- Use respectful communication to assist guests with their questions, problems, concerns, and relay information to Manager.

- Immediately report any incidents or safety concerns to Manager.

- Communicate professionally with guests, client, and teammates.

- Employee must be able to perform essential functions of the position with or without reasonable accommodations.

Qualifications, Skills & Experience

- Must be at least 18 years of age

- Excellent customer service and communication skills

- Ability to verbally communicate with guests

- Previous customer service experience, preferred

Wages and Benefits

- $18 per hour

- Holiday, Vacation & Sick Pay

- Health and Dental Coverage (full-time employment only)

- Uniforms provided

- On the job training

- Free Parking while at work

Parking NW is a Portland Company dedicated to providing unparalleled service through an innate sense for customer service, integrity, and technology. We take pride in serving the Portland metropolitan area and enhancing our local economy.

We look forward to hearing from you.

Thank you