Patient Financial Services Representative/Counselor

Stoughton Health has an excellent opportunity for a Patient Financial Services Representative/Counselor to join our team on a Full-Time basis.

The Patient Financial Services Representative/Counselor is responsible for the coordination of accounts requiring payment arrangements, Community care coordination, and collection referral to appropriate agencies. Additionally, files liens, probate claims, and bankruptcy claims when appropriate.

Essential Functions:

Coordinate payment plans with patients

File claims in a timely manner

Responds to all inquiries promptly

Provides accurate and friendly assistance to patients or family members with billing and insurance questions

Good telephone/communication skills

Good time management skills

Position Requirements:

Required: High School Graduate or Equivalent

Preferred: Associate’s Degree

Special Requirements: Experience in Patient Accounts in a hospital or clinic setting is required. One year experience in hospital or clinic billing/collections is preferred.

Computer Competency: Basic Computer Skills are expected for this position

Microsoft Office Suite Skills: Intermediate Skills- Able to perform fairly detailed formatting, create Word and Excel files, write formulas, and prepare applicable charts for reports

Work Shift:

Full-Time, 1.0 FTE

40 hours per week

Scheduled Days: Monday - Friday

Scheduled Shift: 8:00 am – 4:30 pm

No Weekends

No Holidays

Benefits:

Working with Stoughton Health offers a comprehensive benefits package, including:

403(b) retirement plan (employer match at hire)

Medical Insurance (Multiple Health Plan Options)

Dental, and Vision insurance

Disability and life insurance

Flexible spending account

Health Savings Account (HSA)

Paid Time Off (PTO at hire)

Employee assistance programs

Tuition Assistance

Free On Campus Parking

Work Environment:

This position is a hybrid role that can be in-person at the Stoughton Hospital location or remote. The role supports a collaborative and supportive work culture while providing exceptional, personalized service.

Stoughton Health offers a competitive pay rate, shift differential pay, and excellent benefits. Equal Opportunity Employer. Apply online to join our team

Job Openings & Online Application - Stoughton Health