Patient Access Representative

Stoughton Health has an excellent opportunity for a Patient Access Representative to join our team on a Full-Time basis in our Registration department.

This position is responsible for accurately capturing and maintaining patient diagnosis, procedures, demographics, employment, emergency contact, guarantor, and insurance information for patients admitted for inpatient and outpatient services at Stoughton Hospital. This position establishes hospital billing accounts and accurately charges for services that are rendered. This position interacts with many internal and external customers and is responsible for creating a positive first impression of Stoughton Hospital. This position is also responsible for routing communications throughout the Hospital and Dean Clinics and assisting with the traffic flow in visitor and patient reception areas.

Essential Functions:

Collects patient information for accurate billing of patient services

Prioritizes appropriate registration duties that impact the billing process

Communicates effectively with other departments of the hospital to perform daily functions

Receptionist duties that include greeting and providing information to patients and visitors

Monitors hospital emergency panels and initiates appropriate procedures for proper action

Good telephone skills

Good time management skills

Position Requirements:

Required: High School Graduate or Equivalent

Preferred: Post-secondary clerical coursework

Required: Previous clerical experience

Preferred: Clerical experience in a medical setting and previous Registrar/Switchboard experience.

Computer Competency: Basic Computer Skills are expected for this position

Microsoft Office Suite Skills: Intermediate Skills- Able to perform fairly detailed formatting, create Word and Excel files, write formulas, and prepare applicable charts for reports

Work Shift:

Full-Time, 1.0 FTE

40 hours per week

Scheduled Days: Monday – Friday

Shift: 7:30 a.m. – 4:00 p.m.

Benefits:

Working with Stoughton Health offers a comprehensive benefits package, including:

403(b) retirement plan (employer match at hire)

Medical Insurance (Multiple Health Plan Options)

Dental, and Vision insurance

Disability and life insurance

Flexible spending account

Health Savings Account (HSA)

Paid Time Off (PTO at hire)

Employee assistance programs

Tuition Assistance

Free On Campus Parking

Work Environment:

This position is an in-person position at the Stoughton Hospital location. The role supports a collaborative and supportive work culture while providing exceptional, personalized service.

Stoughton Health offers a competitive pay rate, shift differential pay, and excellent benefits. Equal Opportunity Employer. Apply online to join our team

Job Openings & Online Application - Stoughton Health