Intake Specialist - Personal Injury

Join Our Team as a Bilingual Personal Injury Intake Specialist!

Are you passionate about the legal field and have a knack for sales? BLF, a personal injury law firm, is excited to announce that we're hiring an Intake Specialist in the heart of Century City. This is a great opportunity to join a dedicated team and make a meaningful impact. We offer a supportive environment and plenty of room for growth.

In this pivotal role, you will be the first point of contact for potential clients. Your compassion and excellence result in our firm's growth and success. We are looking for someone who not only speaks fluent English and Spanish but also possesses exceptional communication and interpersonal skills. Your ability to engage with clients compassionately and effectively will set the tone for their experience with us.

Key Responsibilities:

-Respond to calls from potential clients, providing them with an excellent experience.

-Utilize your sales skills to follow up with leads and convert inquiries into signed clients.

-Provide excellent customer service by addressing client needs and concerns with empathy and understanding.

-Strong organizational, written, and verbal communication skills are required, with an ability to be both empathetic and persuasive

-Foster a growth mindset, creatively addressing challenges while maintaining a positive attitude.

-Build relationships with prospective clients and vendors.

Benefits Offered:

-Competitive salary ranging from $23.00 to $28.00 per hour, plus performance-based bonuses.

-Comprehensive benefits package including: Health Insurance: Medical, Dental, Vision, Short and Long Term Disability, Life Insurance paid by the company, 401(k) with company match, 6 Paid Sick Days and 10 Paid Vacation Days per year, Paid holidays and free parking

Our standard work schedule is Monday through Friday, allowing you to maintain a healthy work-life balance. Our office is located in Los Angeles, CA 90067, and candidates must reliably commute or be willing to relocate.

Qualifications:

-Minimum of 1 year of experience in legal intake or a sales/customer service and client relations role.

-Must have vibrant, outgoing, and compassionate personality

-Excellent communication and negotiation skills with the ability to close leads

-Fluency in Spanish is required.

At Banafshe Law Firm, we value our employees and are committed to fostering a culture of growth and development. You will have ample opportunities to enhance your skills and advance your career within our firm.

If you're ready to take the next step in your career in a vibrant and supportive environment, apply today! Visit us at www.balanaw.com for more information