Manager, Upper Campus

Anaina Hou Community Park (AHCP) is a vibrant non-profit organization nestled in the heart of Kilauea on Kauai's north shore. Founded in 2010, AHCP was created to offer the local community a dynamic space dedicated to education and recreation. Welcoming over 50,000 families annually, our park boasts a range of attractions including Kauai Miniature Golf, Lanai, The Porter Pavilion, a beautifully designed playground, a Kauai Bus park and ride, and a weekly farmers' market. At AHCP, we are committed to fostering a sense of community and enriching lives through our diverse offerings.

Position Title: Manager, Upper Campus

Position Summary: The Upper Campus Manager oversees the daily operations of Anaina Hou's Mini Golf and Lanai, ensuring an exceptional guest experience while managing staff and maintaining operational efficiency. This role is responsible for inventory management, event coordination, and ensuring compliance with health and safety standards. The Upper Campus Manager works closely with senior leadership to support broader organizational goals, including financial performance and guest satisfaction.

Key Responsibilities:

Lead daily operations, including opening and closing procedures for Mini Golf and Lanai.

Supervise staff, ensuring efficient service, effective scheduling, and strong team performance.

Oversee inventory management for food, beverage, and retail items.

Coordinate special events and manage guest bookings, aligning with day-to-day campus operations.

Ensure compliance with health and safety regulations, particularly related to food and beverage services.

Collaborate with leadership on pricing strategies and financial goals.

Maintain excellent guest relations by addressing concerns and promoting a welcoming atmosphere.

Oversee compliance for leased food truck operations, including communication with lessees.

Skills and Qualifications:

Bachelor’s degree in business management, hospitality, or related field preferred.

3-5 years of experience in a management role within hospitality, food service, or event management.

Strong leadership and team management skills, including training and coaching staff.

Excellent customer service skills, with a proactive approach to problem-solving.

Proficiency in G-Suite, Microsoft Office, and POS systems; experience with event management software is a plus.

Knowledge of inventory management and financial oversight, including budgeting and cost control.

Ability to adapt to a dynamic work environment, balancing multiple responsibilities effectively.

Physical Demands:

Ability to lift and carry up to 30 lbs and stand for extended periods.

Ability to perform tasks requiring bending, twisting, stooping, and squatting.

Flexibility in work schedule, including the ability to work extended hours, weekends, and holidays as needed.

Miscellaneous:

All staff must successfully complete a background check to be eligible for employment.

Must possess a liquor commission blue card and food handler’s certificate.

Job Type: Full-time

Work Location: In person, Kilauea, HI 96754

Expected hours: Minimum 35 hours per week, with flexibility to accommodate events and peak operational times.

Benefits:

Comprehensive benefits package, featuring medical, vision, dental, and prescription drug coverage, along with additional wellness options like massage therapy, acupuncture, and chiropractic care.

Opportunities for growth and cross-training within our operations.

A friendly and enjoyable work environment.

Compensation: Starting at $26 - $29 per hour, with salary commensurate with experience.

How to Apply: Interested candidates can apply by sending their resume to info@anainahou.org.