Homecare Administrator / Scheduler

Job Title: Homecare Administrator / Scheduler

Company: ENAVI LLC – Homecare Agency

Location: Hartford, Connecticut

Job Type: Full-Time

About Us:

ENAVI LLC is a compassionate homecare agency based in Hartford, Connecticut, dedicated to supporting seniors and individuals with disabilities to live independently and comfortably in their homes. We are seeking a detail-oriented and organized Homecare Administrator / Scheduler to join our team and ensure smooth operations in coordinating caregiver schedules and providing administrative support.

Job Description:

The Homecare Administrator / Scheduler will be responsible for managing client and caregiver schedules, maintaining client records, and supporting the daily administrative needs of the agency. This role is crucial in ensuring continuity of care and efficient scheduling, while providing a positive experience for both clients and caregivers.

Responsibilities:

Coordinate and maintain caregiver schedules to match client needs, availability, and location requirements.

Communicate schedule updates, adjustments, and confirmations to caregivers and clients in a timely manner.

Handle incoming calls and inquiries from clients, families, and caregivers with professionalism and compassion.

Maintain accurate client records, caregiver files, and schedules in agency management software.

Support onboarding of new caregivers by collecting required documentation, coordinating training, and ensuring compliance with regulations.

Assist with payroll processing by verifying caregiver hours and attendance.

Resolve any scheduling conflicts or last-minute changes by finding appropriate caregiver replacements.

Provide excellent customer service to clients, families, and caregivers, ensuring their needs are met promptly and professionally.

Work collaboratively with the ENAVI LLC team to improve efficiency in scheduling and administrative processes.

Qualifications:

Experience: Minimum of 1-2 years of experience in scheduling, homecare administration, or healthcare administration. Experience in a homecare or healthcare setting is highly preferred.

Education: High school diploma or equivalent; an associate degree in healthcare administration or a related field is a plus.

Skills:

o Strong organizational skills and attention to detail

o Excellent communication and interpersonal skills

o Problem-solving abilities and adaptability in a fast-paced environment

o Proficiency in Microsoft Office (Word, Excel) and scheduling software; experience with homecare management software is a plus

Requirements:

o Ability to multitask and manage time effectively

o Strong commitment to customer service and confidentiality

o Availability for occasional on-call duties in case of urgent scheduling needs

o Ability to pass a background check

Why Join ENAVI LLC?

Meaningful Work: Play an essential role in coordinating care for those who need it most.

Supportive Team Environment: Work with a compassionate team that values your skills and contributions.

Career Development: Opportunities for growth and advancement within our expanding agency.

Competitive Compensation: Receive a competitive salary with additional benefits.

If you are organized, dependable, and dedicated to making a positive impact in the lives of seniors and their families, we invite you to apply and join the ENAVI LLC team.

How to Apply:

Please submit your resume and cover letter to info@enavillc.com. We look forward to hearing from you!

ENAVI LLC is an equal opportunity employer and welcomes applications from individuals of diverse backgrounds. We are committed to fostering an inclusive workplace and celebrating the unique contributions of our team members.