Spirit Venue Manager ($20/hr)

Spirit Venue Manager

SPIRIT IS A TWO-LEVEL 10,000 SQUARE FOOT MULTI-PURPOSE EVENT SPACE CONVERTED FROM THE FORMER 581 MOOSE LODGE IN UPPER LAWRENCEVILLE INTO A PIZZERIA, BAR, AND EVENT HALL WITH STAGES ON BOTH LEVELS

Expected Hours: 12-18 hrs/week of management

Compensation: depends on experience, starting at $20/hr

Management Schedule: Fridays and Saturdays 8P-3A; attend weekly manager meeting on Monday (may be virtual)

Seeking someone who has experience leading a staff in the hospitality/music industry with knowledge of music, food and beverage, at least 1 year cumulative preferred

Service Responsibilities

● Supervise FOH, BOH, and security staff during shift

● Answer phone and provide information to guests

● Provide staff with necessary information for shift and events

● Transition with others on Management team at shift change

● Manage take out orders from ChowNow and by phone

● Artist/Renter event assistance, hospitality and settlement

● Open or Close Banks and POS, as needed

● Assist with calculation and distribution of cash tips

● Check out employees and ensure side work is complete

● Unlock or Lock up Building

● Assist employees in busy times

● Assist with day-of event rental set up / tear down needs

● Maintain clear communication with other managers and managing partners

● Troubleshoot POS systems and call technical support when needed

● Manage customer feedback, complaints, issues

General Requirements

● Must be a resourceful, organized, urgent and creative problem solver, with the ability to

lead and encourage others in the same manner

● Must be able to multitask and manage time efficiently

● Must be able to safely lift to 40lb

● Must be willing to work both indoors and outdoors in all weather conditions

● Must be computer savvy, with experience working with Microsoft Office and Google Suite

● Must be able to manage a work email account, calendar of events, keep an organized

Google Drive, and work within task management programs such as Asana

● Must have or obtain RAMP Certification for Owner/Manager and Server/Seller and

ServeSafe Certification