Customer Service Representative (English & Spanish Speaker)

Greet all members and customers, determine their need and provide Legendary Service

Provide DMV vehicle license, registration and notary services

Reach sales and service goals (and earn incentives!) for multiple AAA products and services

Issue passport photos

Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer

Have computer experience and good organization skills

Record details of customer inquiries, comments and complaints

Process Auto, Home, Life and other insurance payment

Manage incoming and outbound calls as needed

Follow up on customer inquiries, problems and escalated situations

work Insurance leads as needed