Program Manager - Omaha

- Work in partnership with the Project Director on planning and overall day-to-day operations/program development/contract management/human resources/staff development/business development- Develop and maintain a communications plan and keep all lines of business communities appraised of project plans and related implications Provide day-to-day leadership, guidance, oversight and direction to the project in order to maximize contracted performance- Develop strategic plans/quality management Implement project strategies that exceed Top Five contractual requirements including metrics, cost, and quality- Lead, supervise, and hold accountable direct reports to meet contracted performance expectations- Coordinate employee training, mentoring, work assignments, performance assessment, development and succession- Ensure all staff are trained and assessed on funded programs, customer service, and case management processes.  - Maintain a library of knowledge and lessons learned from project activities, monitor reviews and audits- Ensure that all required reporting is submitted in a timely manner to the appropriate parties- Performs other duties as requested