Web Analytics Manager

The Website Analytics Manager will own every aspect of data analytics for the

Communications Team's main internal and external platforms - including the

intranet web site, external-facing corporate site, and video and email

platforms. This position will provide high-level data analysis that translates

raw data into editorial and/or design strategy. The scope of

responsibilities will include working closely with leaders from the

Communications team and throughout the company to present data-driven

recommendations to improve user experience, determine strategy, optimize

content, increase engagement and measure success.MAJOR DUTIES AND RESPONSIBILITIES

Lead analytics and data collection efforts for Charter Communications'

internal and external news websites and other communications platforms

Present strategic, data-driven recommendations to clients and team leaders

Advise stakeholders from multiple business units to set benchmarks, shape

content strategy, and identify key metrics and performance indicators for

various internal communications channels - including intranet, email,

video, and livestreams

Take sole responsibility for periodic reporting to leadership, including

compiling and analyzing data; generating data visualizations

Design automated reports and/or dashboards that allow leaders to track data

in real time or on a periodic basis to determine the effectiveness of our

content, campaign and initiatives

Work with Technology Team, IT partners to optimize our data-gathering

software and integrate them with our various platforms

Design and measure A/B testing on various platforms to optimize design and

editorial decisions

Perform other duties as required

Required Skills/Abilities and Knowledge

Ability to be dedicated and multi-task effectively

Strong quantitative analytical, problem-solving, and communication

(written and verbal) skills, with considerable experience providing

insights and performing formal presentations to corporate leadership and other

senior management

Ability to identify shortfalls/excesses of communications plans,

programs, initiatives and strategies

Expert-level proficiency in Adobe Analytics and Google Analytics

(certifications preferred)

Demonstrable expertise in Microsoft Office (particularly Excel and PowerPoint)

Experience with Tableau or comparable visualization software

Familiarity with CMS platforms such as Adobe Experience Manager, Drupal,

WordPress, etc.

Ability to prioritize and organize effectively

Ability to show judgment, initiative and to accomplish job dutiesRequired EducationBachelor's degree in related field or equivalent work experienceRequired Related Work Experience and Number of YearsWebsite data collection and analytics for internal/external corporate

communications, media publisher or a comparable outlet - 5+

Experience with Dashboards and Reporting tools - 5+Working ConditionsOffice environment

Some travel may be requiredRCU309 2024-45012 2024Here, employees don't just have jobs, they build careers. That's why

we believe in offering a comprehensive pay and benefits package that rewards

employees for their contributions to our success, supports all aspects of

their well-being, and delivers real value at every stage of life.A qualified applicant's criminal history, if any, will be considered in

a manner consistent with applicable laws, including local ordinances.This job posting will remain open until 2025-01-16 01:00 AM (UTC) and

will be extended if necessary.The base pay for this position generally is between $75,200.00 and

$120,000.00. The actual compensation offered will carefully consider a

wide range of factors, including your skills, qualifications,

experience, and location. We comply with local wage minimums and also,

certain positions are eligible for additional forms of other incentive-based

compensation such as bonuses.Get to Know Us Charter Communications is kno n in the United States by our

Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice,

Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join

us, you're joining a strong community of more than 100,000 individuals

working together to serve nearly 32 million customers in 41 states and keep

them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We're committed to growing a workforce that

reflects our communities, and providing equal opportunities for employment

and advancement. Learn about our inclusive culture.EOE, including disability/vets