Retail Manager

The Retail Manager role is a full-time management position responsible for all aspects of managing retail stores on property. Accountable to delivering sales plan through effective management/delegation of store and operational tasks. Retail Manager reports to the Director of Retail while supervising sales leadership team and store sales associates.Building High Performing Teams: Attract, hire, develop, train, inspire and retain top talentCoach, develop to maximize the success and selling potential of all sales associatesSet and reinforce clear and aligned expectations, performance, results and accountability with all associatesEffectively and fairly manage and drive high performance of all associatesEnsure onboarding and continued training of the associate teamPositively communicate personal and outlet sales goals (Budget, ADS, UPT, CES) promotions and incentives to team.        Selling Effectiveness: Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all initiativesEnsure team communication; reinforcing that retail leadership at every level are focused and accountable to sellingDevelop and grow a highly satisfied and loyal customer base through team follow up and accountabilityDevelop and drive company selling strategies that will be implemented by the retail leadership teamDevelop shopping experience initiativesImplement company selling strategiesLive the Culture: Make good, fact-based shopkeeper decisions that keep the store full and abundantBuild a store environment that is sharply focused on consistently delivering exceptional shopping experiencesLead consistent focus on delivering engaging customer experiencesPromote the culture of colleague recognitionBuild a team that works well together based on the needs of the divisionOperational Excellence: Direct inventory management activitiesProactive Outlet Operation Execution (Business Preparation, Management Coverage, Communication)Accountability of all outlet financials – Labor management, Control Costs -Food Cost, Beverage Cost, COS, All Operating ExpensesExecute updated floor sets and product change over in outlets based on needs of the business and seasonal periods.Act as manager on duty, when scheduled, to address customer service, vendor  concerns, maintenance issues,Partner with the sales lead team to support action plans that optimize results and ensure effective execution of operational initiativesAccountability of all policies and proceduresIncorporate Loss Prevention and safety messages into daily operationsMaintain OSHA requirements to ensure the outlets are a safe working and shopping environment