Customer Service - Career Opportunity - Here We Grow Again

OES Global Inc. is a portfolio of e-commerce brands, including Hydration Depot and Traffic Cones For Less, proudly serving government, commercial, hospitality, industrial, and parking clients locally and nationwide. We provide innovative solutions such as traffic safety products, industrial hydration solutions, and custom "Entryscaping" products—all focused on protecting people and property.

Our clients include Miami Dolphins Stadium, Broward Sheriff’s Office, and the cities of Parkland, Boca Raton, Coral Springs, and Tamarac, as well as many others. We are proud to have secured major contracts, including the Fort Lauderdale Airport (FLL) and an exclusive Avendra contract for 2025, serving over 13,000 hospitality locations.

At OES Global, we are proud of our 10 years of consecutive Gazelle status, recognizing companies that grow organically at 20% or more annually. This prestigious achievement highlights our commitment to excellence, innovation, and consistent growth—the hallmarks of our success.

We also live by our core values, including:

Legendary Customer Service: For both internal and external customers.

Finding a Way: Always seeking solutions to deliver results.

Blameless Problem Solving: Focusing on continuous improvement.

Going the Extra Mile: Ensuring we exceed expectations every time.

We Never Say No or We Are Too Busy: Staying dedicated to getting the job done.

Role Description

We’re seeking a Customer Service and Client Outreach Specialist to join our high-energy, fast-paced team. You’ll play a pivotal role in ensuring that every client interaction—whether by phone, chat, or email—is handled with professionalism, positivity, and care.

Key Responsibilities:

Respond to customer chats and emails with clarity, warmth, and professionalism.

Handle phone inquiries with enthusiasm, ensuring customers feel valued and supported.

Provide expert guidance on our wide range of products and services.

Build and maintain strong client relationships through proactive communication and attention to detail.

Bring energy, enthusiasm, and a can-do attitude to every task, reflecting our Gazelle mindset.

What We’re Looking For

Exceptional Communication Skills: Polished written and verbal abilities across phone, email, and chat.

Customer Service Expertise: Proven ability to deliver legendary service and build strong client relationships.

Professionalism: A natural ability to represent the company with poise and clarity in all interactions.

Tech-Savvy: Proficient in Microsoft Office and CRM tools.

Attention to Detail: Accurate and thorough in all communications and tasks.

Positive Energy: Someone who brings enthusiasm and uplifts everyone around them.

Team-Oriented: Thrives in a collaborative environment.

Problem-Solver: Critical thinking and a “find a way” mindset.

Drive for Success: A “fire in the belly” to deliver results and be awesome at what you do.

Why Work with OES Global?

Gazelle Status Leader: Join a company recognized for 10 consecutive years of organic growth exceeding 20% annually—a rare and prestigious achievement.

Legendary Customer Service Focus: Be part of a company that prioritizes meaningful and exceptional customer experiences.

Supportive Culture: Work with a welcoming team that celebrates success and values talent.

Innovative Products: Offer solutions that make a difference, including exclusive customizations and multi-site distribution options.

Career Growth: Opportunities for advancement in a growing company.

Be Part of Something Exceptional

Apply now to start your career with OES Global Inc. today!