Office Manager
About Us: Creative Electron is a leader in innovative X-ray technology, dedicated to providing exceptional products and services to our customers. Our dynamic team thrives on collaboration, innovation, and a commitment to excellence. We are seeking a motivated and organized Office Manager to support our operations and contribute to our success.
Job Summary: The Office Manager will play a key role in ensuring the smooth operation of our office and supporting various administrative functions. This role involves managing administrative tasks for the sales team, maintaining organizational systems, and providing exceptional customer service. The ideal candidate is highly organized, detail-oriented, and able to juggle multiple responsibilities with efficiency and professionalism.
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Key Responsibilities:
· Complete and submit vendor forms accurately and on time.
· Ensure purchase orders (POs) are received, processed, and tracked in a timely manner.
· Assist with maintaining accurate and up-to-date customer and vendor records.
· Regularly update and maintain the Customer Relationship Management (CRM) system to ensure data accuracy and integrity.
· Support the sales team by generating reports and managing customer interactions within the CRM.
· Assist with onboarding new employees, including paperwork and orientation coordination.
· Maintain confidential employee records and assist with scheduling meetings or trainings as needed.
· Ensure the office is stocked with necessary supplies and equipment by managing inventory and placing orders.
· Greet visitors and customers, providing a warm and professional first impression.
· Answer and direct phone calls to the appropriate team members.
· Assist with basic financial tasks, such as processing invoices and expense reports.
· Collaborate with the finance team to ensure accurate record-keeping and timely payments.
· Accounts receivable and accounts payable for a small team.
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Qualifications:
· Proven experience in an office management or administrative role.
· Proficiency in CRM systems and office software, such as Microsoft Office Suite and Google Workspace.
· Basic understanding of bookkeeping principles.
· Quickbooks Online experience.
· Strong organizational and multitasking skills.
· Excellent written and verbal communication abilities.
· Professional demeanor and customer service orientation.
· Ability to handle sensitive information with discretion.