Remote PT Office Admin for small family biz see details below

We are seeking a proactive and detail-oriented Remote Office Administrator & Marketing Assistant to provide vital administrative support. This role will include client communications, project coordination, administrative duties, and assisting with the creation and execution of marketing campaigns to promote our services. The ideal candidate will be organized, creative, and have experience in both administrative functions and marketing support. Honesty, integrity and ethics are critical for this role due to the virtual office - training will be provided. Proven experience as an administrative assistant, office administrator, or marketing assistant, preferably in the construction, renovation, or real estate industries. Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with cloud-based software (e.g., Google Workspace, project management tools). Ability to work independently and prioritize tasks in a remote work environment. Strong customer service orientation and ability to maintain a positive, professional attitude.

Key Responsibilities:

Client Communication: Answer phone calls and emails from clients and vendors, providing timely responses and ensuring customer satisfaction. Schedule and confirm appointments for site visits, consultations, and meetings. Act as the first point of contact for clients, responding to inquiries and addressing concerns in a professional manner.

Maintain accurate records for ongoing projects, including contracts, invoices, and receipts. Assist with project documentation, including preparing quotes, bids, and estimates for clients. Organize and maintain digital files, documents, and office systems.

Generate and send invoices to clients based on project completion and services rendered. Manage accounts receivable, track payments, and follow up on overdue invoices. Maintain accurate records of all financial transactions and report on billing and revenue.

Assist in creating and implementing digital marketing campaigns, including social media posts, email newsletters, and website updates. Help manage social media accounts and engage with followers to promote company services and projects.

Maintain and update our online client database. Track client communication, project updates, and follow-up tasks.

Please Note: Must have at minimum an associate’s degree (may be substituted by years of experience). Will consider current college students