Junior Help Desk Tech (Hedge Fund)

We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work 

through any technical issue or request and be able to communicate clearly and appropriately with all 

other firm employees. This role will report directly to the IT lead and work with third-party 

vendors and service providers to deliver exceptional end-user support to all employees.  Responsibilities

Act as first line of support for all users regardless of issue, escalate internally as needed and with 

service providers whenever necessary

Hands-on exposure to all projects, including Azure expansion, M365 build-out, and phone 

system migration

Researching and deploying new IT technologies

Create and keep up-to-date inventory of all corporate devices (laptops, pcs, printers, phones, 

mifi’s, burner devices)

Review current computer imaging process, handle imaging and re-imaging of company machines

Basic printer maintenance/repair

Documenting and standardizing all IT processes 

Create and implement recycling and disposal program for retired company equipment, including 

pcs, laptops, servers, networking equipment, old hard drives, ups, phones etc.

Reviewing and addressing ongoing vulnerability scanning reports

Create hardware refresh schedule for company issued pc’s and laptops

Requirements

Bachelor’s degree in IT, IS, CS or equivalent. Quality candidates tracking towards one of these 

degrees that are in their last year of college will also be considered

Some previous work experience in an IT role (on-campus IT support, internship, prior 

employment, etc)

Must be a self-starter and able to work independently, proactively identify items/processes that 

need improvement, and multitask effectively

Strong critical thinking and problem solving skills take precedence over individual technical 

abilities or accomplishments 

Excellent interpersonal skills with positive attitude and ability to receive feedback

In office 5 days a week

Microsoft/security certifications 

M365 experience 

VMware/Cloud experience  Quant hedge fund Mid town NYC 100-120K plus 20%