Credit Policy & Assurance Manager

THE ROLELead a team responsible for reviewing lending decisions and assessing compliance with lending guidelines and standardsIdentify trends, policy breaches or process gaps through structured quality reviews, and recommend practical improvementsOwn and maintain credit risk policy, underwriting guidelines and product policy end-to-endRun the periodic policy review cycle, keeping documentation current and audit-readyInvestigate and quantify the impact of policy changes, using data to support findings before recommending or implementing updatesResolve underwriting queries and feed practical learnings back into policy and guideline updatesPartner with product and Credit teams on new policy as products evolveTrack relevant regulatory and responsible-lending developments and translate them into policy updatesAct as a key point of contact for internal and external audit on quality and policy governanceCoach and develop team members, fostering a culture of continuous improvement