National Operations Manager - Viscount New Zealand

About this opportunityThis is your chance to take the reins of Viscount's New Zealand operations network, leading our washing centres, distribution centres and logistics partners nationwide.It's a pivotal, hands-on leadership role where you'll set the standard for safe, efficient and customer-focused operations. You'll lead a team of operational leaders, drive operational excellence and continuous improvement, and partner with internal and external stakeholders to deliver for our customers, our people and the business. If you love building great teams, solving complex problems and seeing the real impact of your work, this role is for you.Your key responsibilities will be to: Lead, coach and develop operational leaders and teams, fostering an inclusive, safe, high-performing and accountable culture.Drive quality, compliance and hygiene standards, including HACCP, ISO 22000, 5S and continuous improvement initiatives.Develop and implement production, logistics and inventory plans to meet customer demand while optimising service, efficiency and cost.Drive operational performance through effective maintenance management, plant reliability, workforce planning and resource utilisation.Champion operational excellence through structured problem solving, continuous improvement and performance management practices.Manage operational budgets and financial performance, including labour, maintenance, inventory, freight and cost control.Lead capital projects, growth initiatives and operational change programmes that support the long-term success of the business.Your skills and experience:To succeed in this role, you will bring:Proven operational leadership experience managing multi-site operations within FMCG, manufacturing, logistics or similar environments.Demonstrated experience in maintenance strategy, plant reliability and supply chain operations, including freight, logistics and inventory management.Experience implementing operational excellence and Lean methodologies, including structured problem solving and continuous improvement.Experience managing health and safety, quality, operational compliance and performance across multiple sites.Demonstrated experience in budget management, cost control and operational performance.Strong leadership capability, including coaching, and the development of high-performing teams.Strong analytical thinking, strategic planning and problem-solving skills, with the ability to manage complexity across Safety, Quality, People, Delivery and Cost.Strong commercial and financial acumen, supported by effective stakeholder management and communication skills.About You:A visible and engaging leader who enjoys developing people and building high-performing teams.Results-focused, with a strong commitment to safety, operational excellence and continuous improvement.A strategic and commercially minded leader who can balance long-term objectives with day-to-day operational performance.Resilient and adaptable, with the ability to lead through change and drive positive outcomes.An effective communicator who builds strong relationships with employees, customers and stakeholders.Qualifications:Tertiary qualification in Mechanical Engineering, Production Engineering, Manufacturing, Operations Management or a related discipline.Current New Zealand Driver Licence.Ability and willingness to travel regularly across Viscount New Zealand sites.DesirablePostgraduate qualification in Management or a related discipline.