ASSISTANT RESIDENTIAL PROPERTY MANAGER (KOREATOWN)

A FAST-GROWING RESIDENTIAL PROPERTY MANAGEMENT COMPANY NEEDS AN EXPERIENCED ASSISTANT PROPERTY MANAGER FOR A NEWLY-BUILT LARGE UPSCALE PROPERTY IN LOS ANGELES, CA (KOREATOWN).

The Assistant Property Manager is responsible for providing support in all areas defined in the position’s job description, as well as performing property management duties in the absence of the Property Manager. The Selected Candidate must ensure a high level of professionalism and foster positive relationships with tenants and clients. Must be Bi-lingual (English/Korean).

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Provide full administrative support, including phone support, typing, reports, filing, distribution of correspondence, and coordination of office supplies.

Assist in lease administration activities, including abstracting leases, ensuring that tenant information in database is current and up to date, and preparing and coordinating bid proposals and service contracts.

Ensure all property files, including leases and contracts, are prepared and maintained in an orderly and logical manner.

Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies.

Ensure invoices are processed in accounting with appropriate back-up and according to established procedures.

Coordinate tenant move-ins and move-outs, including furniture delivery and pick up.

Oversee maintenance of work order and purchase order systems.

Update and maintain office procedures in the Property Operations Procedure Manual under the direction of the Property Manager.

Ensure Certificates of Insurance for tenants and vendors are up to date.

Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval.

Ensure that above-standard tenant bill-back charges are processed in a timely manner.

Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager.

Participate in performance oversight of all service contractors.

QUALIFICATIONS / KEY COMPETENCIES AND SKILLS:

High school diploma/GED equivalent – Bachelor’s Degree preferred.

At least two (2) years of experience in residential property management, particularly in a large upscale apartment community/property with 100+ units.

Working knowledge of Fair Housing Rules and Regulations.

Proficient in YARDI and MS Office Suite (Word, Excel, Outlook and Powerpoint).

Assertive, with excellent interpersonal and communication skills (written and verbal).

Bi-lingual ability in English/Korean required.

Must project a professional and polished appearance at all times.

Strong customer service, organization and time management ability. Must demonstrate initiative and a sense of urgency while being able to multi-task.