Customer Service - Must Have Experience
Salary: Depends on experience.
Possibility to grow.
We are looking FULL TIME AND OR PART TIME
Weekly day range: Monday to Friday and Every other Sunday .
Qualifications - Dispatcher 495 Garage Door
Required experience: 1 year office clerk, call center, customer service and Sales experience.
Active listening, verbal and written (Strong typing skills) communication skills, professional phone voice and exceptional customer service.
Proficiency with computers, especially with dispatching software.
Organizational Skills and ability prioritize tasks in a dynamic environment.
High School Diploma or GED.
Job Description
Understanding of company products, services.
Adhering to all company policies and procedures.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Answering inbound calls and reaching out to customers to schedule their appointment.
Knowledge of geography for the DMV area and the ability to read a map and multitask building technicians routes and schedule are a plus.
Why work at 495 Garage Door?
Trusted people
You'll work with people who have been well-trained and care about their jobs and clients.We will train you to become a professional Garage Door Dispatcher. We provide unparalleled training for our team to ensure they are prepared to do the job safely and correctly.
We seek to make an investment in permanent career-oriented employees who want a better future for themselves and their families.
To work for the leading Garage Door Company in the area. Number One in the market with the largest number of Reviews attesting to the quality and reliability of the services provided over these 15 years
We take pride in providing our customers with quality manpower, products and customer service.