Dining Room Manager

Hodor Hospitality (the Webster and Paper Crane Ramen and Cocktails)

Duties include but are not limited to;

– Oversee the daily operations of the dining room, ensuring smooth and efficient service

– Manage, train and hold accountable a team of dining room staff, including servers, hosts/hostesses, support staff and bartenders.

– Develop, implement and uphold standard operating procedures for the dining room to ensure consistent service quality

– Monitor and maintain cleanliness and organization of the dining area

– Coordinate with kitchen staff to ensure timely delivery of food orders

– Handle guest inquiries, concerns, and complaints in a professional and timely manner

– Maintain inventory of dining room supplies and place orders as needed

– Collaborate with the management team to develop and implement strategies to improve guest satisfaction and drive sales

Qualifications

– Previous experience in a similar role in the hospitality industry- Strong leadership and team management skills

– Excellent communication and interpersonal skills

– Flexible schedule, with the ability to work nights, weekends, and holidays when necessary.

– The ability to stand, walk, and bend for a period of 8 or more hours as well as lift and carry 25+ lbs.

– Reside in Iowa City or the immediate area with reliable transportation.

– Knowledge of Toast or similar CRM/POS systems

– Familiarity with sake and Japanese style fare a plus

– Understanding of food production processes and culinary terminology

– Ability to provide exceptional customer service in a fast-paced environment

– Excellent beverage knowledge

Benefits

– Paid Time off

– Insurance available (medical, vision, dental)

– Cell Phone Reimbursement

– Employee Discount